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Outsmart The Thief


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Logging in problems on mobile devices

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Logging in problems on mobile devices

Post by KSH on Wed 31 Aug 2016 - 20:28

There is a problem logging in on mobile devices, when you come to log in there is an advert covering the log in details Sad
If your device has saved your details you might be Ok and be able to just press the log in button.
If you need to enter or alter anything in the username or password boxes then this is where you might have trouble, Forumotion are aware of it and it seems it is a problem with the Ad servers, it has been like this for a couple of days but will be a problem tomorrow when we have the forced log-in at the beginning of each month Shocked
Only way I can get it to work on an Android device is to zoom right in as far as you can on the page, this moves the advert out of the way and lets you input text into the boxes, not sure if it will work on an Ipad.
Hope they fix it before morning Shocked

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KSH



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Re: Logging in problems on mobile devices

Post by talbot28 on Wed 31 Aug 2016 - 21:21

It's ok on the mobile version but not on classic
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Re: Logging in problems on mobile devices

Post by elldwin on Wed 31 Aug 2016 - 21:32

Thanks for that Alan I logged in on the mobile version then I could get in on the classic one.
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Re: Logging in problems on mobile devices

Post by Polly on Thu 1 Sep 2016 - 9:35

Hia
Managed it on my iPad
Zoomed in managed to press the first bit and put my user name 
Then pressed what I could see of the password and when highlighted managed password 
Couldn't see what I was putting in though and then pressed login
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Re: Logging in problems on mobile devices

Post by Tugga on Sat 3 Sep 2016 - 10:51

It seems to be working ok now Ken as i have just logged in on my iPhone.
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Re: Logging in problems on mobile devices

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